Lufthansa CEO Jens Ritter moonlights as a flight attendant | Airlines

Jens Ritter served as an attendant on a flight between Frankfurt and Bahrain, which stopped at Riyadh for a layover, Lufthansa told Business Insider. He helped attend to business class passengers during the first leg of the journey, and manned the economy class on the way back.

“I have been working for the Lufthansa Group for many years, but I have never had the opportunity to work as part of the cabin crew,” he wrote in a LinkedIn post. “And honestly, that was so interesting and also challenging!”

The Cologne-based airline’s chief had previously worked for several years as a pilot at Lufthansa as well as its now defunct low-cost subsidiary Germanwings, as per Ritter’s LinkedIn profile. He took over as the company’s boss last April.

Despite his time in the aviation industry spanning over two decades, one aspect of his new role particularly challenged him.

“I used to fly as a pilot and so I thought I knew about the challenges a flight during the night entails. But to be present and attentive and charming—when the biological clock just tells you to sleep—was something entirely different,” Ritter wrote.

The experience, the Lufthansa boss said, will influence how he makes decisions in the office going forward.

In response to a comment on his LinkedIn post, he gave two examples of things he hoped to change.

First, Ritter said he wanted to work on improving conditions in the aviation industry, which has been fractured by a slew of problems including worker shortages and supply-chain constraints.

Second, he said he wanted to improve motivation among his staff so they felt “seen and appreciated.”

Ritter argued that addressing such problems would make the crew’s job easier.

Lufthansa didn’t immediately return Fortune’s request for comment.

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